Active Listening – TRAINING VIDEOS Chapter 13 Video 1 Active Listening Chapter 13 Video 2 <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span> **You must see both videos in their entirety to submit exam** Click here for Chapter 13 Exam
